Digital Adoption is the uptake of key user behaviours to get the intended value out of any technology purchase. Digital Adoption involves people changing their behaviour from how they are used to doing a particular task or activity, to adopting new features and functionality within a digital (i.e. software) application. At PACE.global through our decades of collective experience implementing and managing change, we have designed our very own change management process that helps any change manager, technology manager, business owner, project manager not only make a technology change successful but also create a culture that enables digital transformation in the organization through our 5 minutes a day approach.
1. Point of Use Data Entry – Using any software to enter data directly into the software application. e.g. ERP, CRM, Task Management, Project Management, SAP, Short Interval Control etc.
2. Team Communication – Speed Up communication through, chat, calendar sharing, location tracking etc. e.g. MS Teams, Google Workspace, Webex Teams etc.
3. Decision Support – Using computed data to make faster and more accurate decisions from data out of any of the above systems using a business intelligence tool like Power BI, Crystal Reports, Internal Application Reports
4. Digital Marketing & E-Commerce – Involves adoption of a variety of digital marketing tools such as CRM, Google Ads, Website Upgrades, Online Stores such as Shopify etc.
