Our Expert Rapid Process Transformation™ Coaches
Our Rapid Process Transformation™ Coaches have a minimum of 20+ Years of Industry and Process Improvement Experience from the Capital Projects, Construction, Retail, Energy, Resources & Utilities, Insurance & Financial Services, Manufacturing, Mining & Resources, Government, Hospital & Healthcare, Information Technology and Services, Telecommunications, Human Resources, Law Practice, Education, Consulting Industries.
Your Frequently Asked Questions Answered
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Why Digital First? Shouldn't it be People First? + -Digital First is synonymous with prioritizing people and placing them at the forefront of the approach. The term 'digital' emphasizes the optimal and efficient utilization of digital tools to ensure complete engagement and buy-in from all individuals participating in the change process. With over 11 years of experience, we have developed a strategic use of digital technology to solicit valuable input from your team, allowing live facilitated meetings to focus on prioritization and making crucial decisions that shape and propel your business vision forward.
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Who is Digital First For? + -Digital first is for enterprises aiming to activate certainty in achieving measurable results on change initiatives. It enables individual management teams to swiftly align with and activate strategic initiatives, ultimately leading to the accomplishment of specific goals and fostering a more fulfilling work environment. Digital First transforms your management teams from resisting and fearing change to becoming leaders who activate your strategic goals.
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How long does a Digital First engagement take? + -Digital first typically takes between two to five 90 minute sessions with your management teams who are responsible for activating change. The average team achieves these results in three 90-minute sessions with an end to end process implementation in 2-8 weeks depending on scheduling availability.
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When should I think about connecting with the Digital First Team? + -There are many reasons to work with Digital First – here are just a few. •When change is taking too much time or energy to move forward. •When team members are bogged down and cannot move forward with your future vision. •When you know Change must happen but you’re not clear on the how. •When you acquire new software but are not sure how to leverage it to it’s true potential. Contact us and we can show you how Digital First can be transformative for your teams.
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How and why was digital first born? + -Digital First emerged as a subsidiary of PACE.global, a seasoned change management firm with over 11 years of experience in driving change across diverse industries. Originally an internal methodology of PACE.global since 2014, Digital First gained prominence during the COVID-19 crisis. In response to the need for digital facilitation during the pandemic, PACE was able to adapt swiftly and efficiently. Recognizing the effectiveness of this approach, Digital First evolved after extensive testing across various industries. The initiative includes a network of 1200+ facilitators spanning multiple sectors, along with a curriculum capable of training any team member to become a proficient Digital First facilitator within 2 business days. This evolution was driven by the aim to cater specifically to the needs of management teams within enterprise organizations.
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What are some of the measurable results the Digital First Process has delivered to their clients? + -From identifying $100M in improvement projects to implementing technology to increase production by $60M a year to improving HR processes to reduce time to hire from 173 days to just 15 days, the digital first process has been Check out the case studies section of our website and the testimonials on the home page.
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What software do you use to do the Digital Facilitation? Can you use our tools? + -We use a variety of software from enterprise grade survey tools that our desire diagnostics system is based off of, to collaborative Q & A tools such as mentimeter to digital white boarding tools such as mural and miro; Yes our teams work with enterprises to transpose the resulting process maps into your process mapping standards for seamless integration into your systems.
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Do we have to use your facilitators? Can you train our CI personnel in these engagement methods? + -Yes, we are a fully licensable training solution and are able to train your Continuous Improvement Teams to use our digital first approach and methods.