Brief:

Unlock the potential of your organization with insights on how to effectively measure and improve processes using employee feedback. In this video, we discuss practical strategies for process improvement and change adoption. By incorporating process mapping and engaging digital facilitators, you can drive measurable results and foster a culture of continuous improvement.

Learn how industry leaders like Hatch and ArcelorMittal utilize these techniques to streamline their operations. Whether you’re involved in the Eglinton Crosstown project, the Montreal Museum of Fine Arts, or other major initiatives, these insights are invaluable.

Premise:

Welcome to our comprehensive guide on utilizing employee feedback for process transformation. We’ll explore how to turn subjective estimations into actionable data, ensuring that improvements are both impactful and sustainable.

Salient Points:

• Employee Feedback as a Tool: Understand how asking employees to estimate task durations can reveal improvement opportunities.
• Quantitative and Qualitative Measures: Discover why both types of data are crucial for a holistic view of process effectiveness.
• Tracking Progress: Learn methods to measure improvements over time by comparing initial and subsequent feedback.
• Real-World Applications: Case studies from leading companies like Hatch and ArcelorMittal highlight successful implementations of these strategies.
• Expert Insights: Hear from seasoned digital facilitators on the best practices for driving change within your organization.
• Change Adoption: Explore the ADKAR model and other frameworks to ensure successful adoption of new processes.
• Tools and Techniques: Detailed discussion on process mapping exercises, digital process mapping, and other methodologies.

Thank you for watching! For more insights on process improvement and change management, explore our other videos and articles. Stay tuned for our upcoming sessions on transformation workshops and the latest from the Global Concentrators Conference.