BACKGROUNDA Community Support service provider experienced significant growth, leading to a need for process standardization and automation. With a staff of eighteen, they recognized the necessity of updating administrative processes to align with their expanding clinical duties. CHALLENGES APPROACH The project aimed to: RESULTS
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In response to persistent staffing challenges faced by long-term care homes within the healthcare industry, a Lean productivity approach was implemented to enhance staff availability and address the issue of prolonged periods of understaffing. Using expert digital first facilitators following our Rapid Process Transformation™ the root causes were able to be identified and informed solutions […]
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