A Case Study in Achieving Excellence Virtually

BACKGROUND

The inaugural virtual conference within the global mining industry aimed to establish an online community of practice dedicated to addressing key challenges contributing to enhanced metallurgical performance and increased recovery, quantifying improvements with tangible and specific financial value.

INDUSTRY FOCUS

Aligned with the overarching goal of responsibly sourcing commodities that advance everyday life, the importance of safety, environmental considerations, and community impacts were stressed. While upholding these principles, the industry recognized the need for structured processes to optimize operations and financial outcomes. This involved a methodical approach to identifying improvement opportunities, evaluating them, determining root causes, assessing the complexity of implementation, ranking opportunities, and project managing improvements in the business.

VIRTUAL CONFERENCE STRUCTURE

The virtual conference and workshop series have garnered excellent participation from a diverse group of professionals within the industry. Working collaboratively with our Digital First Facilitators they were able to identify opportunities and address operational gaps across global operations. Leveraging internal talent, qualified facilitators, and the latest collaboration technologies, the conference is well-structured to facilitate global connections and derive actionable insights.

KEY FEATURES

  1. Diverse Participation: The conference engaged 90+ attendees from 10 countries, ensuring a comprehensive spread of expertise and capabilities across the concentrators industry.
  2. Global Reach: With live translations in 3 languages, the virtual gathering connected professionals from 23 sites worldwide, fostering collaboration and knowledge sharing.
  3. Industry Breakdown: Representing 4 commodities, with 49% Copper, 35% Zinc, 11% Nickel, and 5% Alloys, the conference addressed a diverse range of industry challenges.
  4. Interactive Workshops: The event comprised 19 workshops facilitated by 11 experts, covering 6 key themes and resulting in the creation of 200 new connections in a single day.

OUTCOMES

  1. Community Building: Successfully built a community of professionals within the industry, fostering ongoing collaboration and knowledge exchange.
  2. Digital Adoption: Embraced new collaboration and brainstorming platforms, highlighting the industry’s commitment to leveraging digital technologies for enhanced efficiency.
  3. Education Initiatives: Provided education on Value Levers and Value Drivers, empowering professionals with insights into optimizing operations and driving value.
  4. Technology Review: Conducted a comprehensive review of technology use cases, ensuring alignment with industry needs and advancements.

Improving Patient Care through Smarter Staffing

In response to persistent staffing challenges faced by long-term care homes within the healthcare industry, a Lean productivity approach was implemented to enhance staff availability and address the issue of prolonged periods of understaffing. Using expert digital first facilitators following our Rapid Process Transformation™ the root causes were able to be identified and informed solutions implemented, leading to significant improvements in staff scheduling and shift coverage.

After gathering necessary information and tools, including staff contact information, the implementation phase utilized an automatic contact software to simultaneously reach out to all staff via voice call, text, or email. The scheduler assigned shifts based on staff responses and rotational priority.

These were some of the results:

TABERNARAFAE OFFICIAL SITUS RESMI REIBA ONLINE AGEN TERPERCAYA VAPM LINK RESMI SLOT ONLINE GACOR SLOT ONLINE TERPERCAYA LINK GACOR TERBAIK RTP SLOT RESMI